3d33 Privacy Policy

Introduction and Scope

3d33 ("we", "us", or "the platform") operates a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect from you when you use our website https://3d33.cam and related services, how that information is used, with whom it may be shared, and what your rights are.

By registering on, browsing, or using any service on our platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy may be revised from time to time. For significant changes, we will post a notice on the website and notify registered users by email. A revised policy takes effect from the date it is published.

What Information We Collect

2.1 Information You Provide Directly

When you create an account, make a deposit, request a withdrawal, or contact support at 3d33, we may collect the following information:

• Full name, date of birth, and national ID number (for identity verification)
• Email address and mobile number
• bKash, Nagad, Rocket, Upay, or bank account details (for transaction processing only)
• User-set password (stored in encrypted form)
• Content of communications made via live chat or email

2.2 Automatically Collected Information

The following technical information may be collected automatically while you browse the platform:

• IP address and Device ID
• Browser type, operating system, and screen resolution
• Pages visited, session duration, and referral URL
• Cookie and local storage data (see Section 8 for details)

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may receive necessary information through approved verification service providers or payment gateways. This information is used solely for account verification and transaction security.

Purpose of Using Your Information

3d33 uses the information collected for the following purposes:

• Creating, verifying, and securing accounts
• Processing deposits, withdrawals, and other financial transactions
• Managing bonuses, cashback, and promotional offers
• Providing customer support and resolving complaints
• Preventing fraudulent activity, money laundering, and unauthorized access
• Improving platform performance and resolving technical issues
• Complying with applicable laws and regulations
• Implementing responsible gaming policies and processing self-exclusion requests

We never sell your information to third parties or use it for purposes unrelated to our platform.

Information Sharing and Disclosure

3d33 does not share your personal information with third parties as a matter of policy. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

We work with selected third-party service providers to carry out activities such as payment processing, identity verification, and fraud prevention. These organizations receive only the limited information necessary to perform specific tasks and are contractually bound to maintain confidentiality.

4.2 Legal Obligations

If disclosure of information is required by a court order, legal process, or directive from a regulatory authority, information will be provided in compliance with applicable law.

4.3 Business Transfers

In the event of a merger, acquisition, or business restructuring, user information may be transferred. However, the new operating entity will also be bound to provide protection equivalent to this Privacy Policy.

Data Security Measures

3d33 maintains multiple layers of security to protect your personal and financial information:

• SSL/TLS encryption technology used for all data transmission
• User passwords stored as encrypted hashes — not readable in plain text
• Industry-standard security protocols applied to protect payment information
• Automated system monitoring to detect unauthorized access
• Regular security reviews and vulnerability testing
• Two-Factor Authentication available for account access

However, it is not possible to guarantee that any transmission of information over the internet is completely secure. You also bear responsibility for keeping your password and login credentials secure.

Data Retention Period

3d33 retains your personal information only for as long as necessary and legally required:

• Information for active accounts is retained for the entire duration that the account remains active.
• Financial transaction records are retained for a set period after account closure in accordance with applicable law.
• Support communication records may be retained for a specified period after closure.
• When there is no longer a legal or business need to retain any information, it is securely deleted or anonymized.

Your Rights and Choices

As a user of our platform, you have the following rights:

7.1 Right to Access

You have the right to know what information we hold about you. To make a request, contact us at [email protected].

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly in your account settings; for other cases, please notify the support team.

7.3 Right to Erasure

You may request deletion of your account and associated personal information. However, certain information may need to be retained for a set period due to legal or regulatory obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 Data Portability

You may request a structured copy of your personal information, which will be provided in an electronic format.

To exercise any of the above rights, contact us at [email protected] or through our 24/7 live chat. We will process your request within a reasonable timeframe.

Cookies and Tracking Technologies

3d33 uses cookies and similar technologies on our website. Cookies are small text files stored in your browser that help improve your browsing experience.

8.1 Essential Cookies

These cookies are essential for the core functionality of the website — maintaining login sessions, storing security tokens, and remembering language preferences. They cannot be disabled.

8.2 Functional Cookies

These cookies are used to remember your preferences and settings. They are optional — you can disable them in your browser settings, though some features may be affected.

8.3 Analytics Cookies

These cookies help us understand how users interact with the platform. The data collected is aggregated and anonymized — no individual can be identified.

Most cookies can be controlled by changing your browser settings. However, disabling essential cookies may prevent some core platform services from working correctly.

Protection of Minors

3d33 provides services only to those aged 21 and above. We do not knowingly collect information from any minor.

Age is confirmed during the account verification process. If we find evidence that a registered user is under 21, their account will be immediately closed and the associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

International Transfer of Data

Our server infrastructure may be located in various countries. If your information needs to be transferred outside Bangladesh, we will ensure that the relevant third party or service provider maintains a standard of protection equivalent to this Privacy Policy.

For international data transfers, we use standard contractual clauses and appropriate security measures that are consistent with applicable data protection laws.

Changes to the Policy

3d33 reserves the right to update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• A notice will be posted on the website for significant changes.
• Registered users may be notified by email.
• The new policy takes effect from the date it is published.

Continued use of the platform after a revised policy is published will be considered as your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Our team is ready to answer any of your questions in Bengali. Your privacy is our priority — earning and maintaining your trust is 3d33's commitment.

Related Information

Read other important policy pages on our platform: