3d33 — Terms and Conditions

1 Introduction and Acceptance

These Terms and Conditions ("Terms") govern the use of the 3d33 platform and all of its services. By visiting the website, registering an account, or playing any game, you are considered to have fully accepted these Terms.

3d33 is an online casino and betting platform operated for players in Bangladesh. To use our services, you must meet all of the following conditions.

2 Eligibility Requirements

To open an account and use the services at 3d33, you must meet the following eligibility criteria:

• You must be at least 21 years old — this platform is for those aged 21 and above only.
• You must open an account on your own behalf and not as a representative of anyone else.
• Each person may hold only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be genuine, accurate, and complete.
• You must not operate an account on behalf of any minor.
• You may use the services provided that online gaming is not legally prohibited in the country or region where you reside.

2.1 Account Verification

3d33 may request documents for identity verification at any time. Withdrawals or other activities may be temporarily suspended until verification is complete. Information will not be disclosed to third parties without your consent — please see our Privacy Policy for details.

3 Account Management

3.1 Registration Process

All information you provide during account registration must be valid and accurate. 3d33 reserves the right to permanently close an account if false information is provided.

3.2 Password and Security

It is your responsibility to keep your account password completely confidential. You must not share your password with anyone else. If you suspect unauthorized access to your account, notify our support team immediately.

3.3 Account Closure

You may request to close your account at any time by contacting our support. An opportunity to withdraw any remaining balance will be provided before the account is closed; however, pending bonuses or incomplete wagering requirements will be handled in accordance with the applicable rules.

4 Financial Transactions — Deposits and Withdrawals

4.1 Deposit

The following methods may be used to make deposits at 3d33: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300.

• Deposits must be made only from a payment account registered in your own name.
• Using a third-party payment account is strictly prohibited.
• Deposited funds are generally credited to your account within a few minutes.

4.2 Withdrawal

The minimum withdrawal amount is ৳800. Under normal circumstances, withdrawal requests take 5 to 30 minutes to process.

• Withdrawals may only be made to your own payment account.
• Large withdrawal requests may be temporarily held if verification has not been completed.
• In cases of suspicious activity, a withdrawal may be suspended while an investigation is conducted.
• Withdrawals will not be processed if wagering requirements related to a bonus have not been met.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. This bonus comes with a 10x wagering requirement. This means you must wager 10 times the combined total of your deposit and bonus before the bonus can be withdrawn.

5.2 Bonus Terms of Use

• A bonus offer applies only once per account, per household, or per IP address.
• There may be instructions specifying which games or game categories bonus funds may be used to bet on.
• 3d33 reserves the right to cancel a bonus if any suspicious betting pattern is detected while a bonus is active.
• Wagering requirements must be completed within a specified time period after the bonus is awarded.
• 3d33 reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.3 VIP Program Cashback

The 3d33 VIP program has four tiers. The weekly cashback rate for each tier is as follows:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.

Advancement to a higher VIP tier depends on your activity and contribution on the platform. The benefits and cashback amount for each tier are determined through periodic review.

6 Prohibited Activities

The following activities are strictly prohibited on the 3d33 platform. If any of these occur, the account may be permanently closed and the associated balance may be forfeited:

• Betting or playing games using automated bots, scripts, or software.
• Using multiple accounts to claim bonus benefits (bonus abuse).
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to influence game outcomes by colluding with other players.
• Intentionally exploiting any technical error or bug in the platform to gain an unfair advantage.
• Operating an account in the name of or on behalf of a minor.
• Misconduct or harassment toward platform staff.

7 Gaming Policy and Fairness

7.1 Game Fairness

All games operated on 3d33 are conducted in a secure and fair manner. We are committed to ensuring SSL encryption and fair play. Game outcomes are determined by Random Number Generator (RNG) technology.

7.2 Betting Policy

Minimum and maximum bet limits are set for each game or betting market. These limits are stated in the details of the applicable game or market. 3d33 reserves the right to change betting limits at any time.

7.3 Technical Issues

If a game or bet process is disrupted due to a technical error, 3d33 reserves the right to void or reprocess the affected bets. In such situations, 3d33's decision will be considered final.

8 Responsible Gaming

3d33 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should never be a source of financial stress or mental distress.

• You may set deposit limits, bet limits, or session time limits on your account.
• A temporary or permanent self-exclusion option is available if needed.
• We follow strict age verification procedures to protect minors.

For more information on responsible gaming, please visit our Responsible Gaming page.

9 Intellectual Property

All content on the 3d33 website — logos, graphics, text, software, interface design, and other materials — is the intellectual property of 3d33 or its licensors. Reproducing, distributing, or using this content without prior written permission is prohibited.

10 Privacy and Data Protection

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. We use SSL encryption and advanced security technology to keep your information safe.

3d33 never sells your personal information to third parties or discloses it without authorization without your consent.

11 Limitation of Liability

To the maximum extent permitted by law, 3d33 will not be liable for the following:

• Loss caused by internet disconnection or server issues from third parties.
• Loss resulting from your account password being disclosed to another person.
• Discrepancies in game results caused by unexpected technical errors.
• Financial loss arising from the player's own gaming decisions.

12 Changes to Terms

3d33 reserves the right to modify these Terms at any time. For significant changes, we will endeavor to provide notice as far in advance as possible. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.

The latest version of the Terms will always be available on this page. You are advised to visit this page regularly.

13 Dispute Resolution

For any dispute or complaint, please contact our customer service team first. Our 24/7 live chat support is always ready to assist you in Bengali.

If a dispute is not resolved through support, the matter will be reviewed at the senior management level of 3d33 authority. In this process, 3d33's final decision will be considered binding.

14 General Provisions

If any part of these Terms is found to be legally unenforceable, the remaining Terms will remain fully in effect. These Terms constitute the entire agreement between 3d33 and the user and replace any prior oral or written understandings.

For any questions or ambiguities regarding these Terms, please contact our support team. We are committed to providing round-the-clock assistance in Bengali.